Speech Coaching

Personalized training to improve English pronunciation.

Accent Reduction and the Effect on the Customer Service Experience

“What is the impact of an accent on a customer’s service experience?” is the question that researchers at the University of Adelaide set out to answer in a study that was recently published: The Effect of Service Employees’ Accent on Customer Reactions. With many corporations off-shoring their customer service operations, it is becoming common […]

The Top 3 Misconceptions of Why You Have an Accent

As a certified accent modification specialist, I work with individuals from around the world to help them improve their pronunciation and neutralize their accented speech. Regardless of their native language and culture, I found that each of my clients had similar misconceptions they had to overcome before choosing the path to better pronunciation.

The first […]

Accent Reduction ProTips: Using Articles Correctly

Speaking English fluently involves not only pronouncing sounds correctly, but also using the correct rhythm and intonation. The articles THE and A or AN are used to connect parts of sentences and modify nouns. Articles help with the flow of the language and act like simple adjectives. While they may seem innocuous and are […]

Accent Reduction ProTips: Improving Chinese Pronunciation

Today is the Chinese Lunar New, so I thought it would be appropriate to discuss the Top 3 most important Accent Reduction ProTips for native Chinese speakers of North American English.

There are more international students from China than any other country. Last year 275,000 Chinese students studied at U.S. Universities, up 17% from 2013. […]

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